I’ve given up on SmartWare and have decided to use MyCloud as a standalone drive that I can access remotely. Wanting to start over, I decided to essentially reformat the drive using utilities/full restore. Following completion of this task I was surprised to see that 1TB of the 3TB drive is still there. I tried to delete the files using Windows Explorer and can’t do it because MyCloud is continuing to update. In fact, the storage has added another 200GB of whatever I don’t know and continues to add files as indicated by hitting refresh in Windows Explorer.
How can I stop the updating so that I can delete all files on MyCloud? Or is there a utility other than Windows Explorer to do this?