How can I roll back to last version 3 Firmware - version 4 stinks!


I’ve seen some posts that customer service has sent them instructions on how to roll back to pre-version 4 FW.  Since a quick restore didn’t solve the performance issues with the FW, I’d like to roll back before I load it up with media again.  Frankly, this product **bleep** buttermilk.  I’ve just started to try and download files and it fails every time and then I can’t even view/access the files I tried to download (1003 error everytime after trying to download).  WD, what is your problem?  Synology is more expensive, but I guess you get what you pay for.


I recommend you contact support directly to see if they can help.

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