I was working on a file on my 500MB WD passport external
When I closed the file, the screen went from bright to opaque, as when a program hangs.
I managed to safely eject the external drive.
I disconnected the external drive from the computer, restarted the computer and then reconnected the external drive.
After reconnecting it, I noticed that it took long to read and then I got a window saying: “Location is not available. I:\ is not accessible.”
I have tried:
- Using the cable from a New external drive (Seagate 1TB) on the WD passport - WD passport was not read read
- Using the cable from the WD passport on the New external drive - New external drive was read
- Using disc utility on WD passport - WD passport not see.
Can you please advise how I can recover my files off of the WD passport?