How can i check if product name in RMA is correct?

I just created an RMA with serial number and product number as diplayed on HD.

But in RMA notification i get Product  Name as -   WDBBEP0010BBK-BESN .

WDBBEP0010BBK is written on the HD. But i am confused about BESN.

Kindly tell me what is this BESN and is there any way to check if this product number is correct or not? Or is it WD internal.

Thanks in advance.


The model number suffix (characters to the right of the dash following the model number) is only for in-house use.

If the model number before the dash is the same then I recommend you don’t mind the suffix.

Check the link below for more information.

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Thanks for conforming.