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How can I access my data on My Cloud Home?

Hello,

I purchased a My Cloud Home hard drive.

I’ve heard from some people that the company has discontinued support for this product, but I still have it and it contains my personal data.

It’s connected to my modem.

I have three questions:

1- Can I still access it from outside my home?

2- I bought a new laptop; how can I access the My Cloud Home device through my home network?

3- When I log into my account on the website

I see different files than when I access the device from my local network!!

Translated with DeepL.com (free version)

@AT20790
Have you looked at the User Manual?

WD My Cloud HOME

Support for Western Digital Hard Drives | Western Digital

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