Home Cloud goes offline after copy a few files

I copy 50mb (5 files) to a new folder on the cloud, about 1 minute later (after “succesful copying”) it goes offline and comes 1-2 minutes back online and the folder is empty!
However, copying from the home cloud to the hard drive seems to work without any interruption.

I never had this problems in the last 5-6 months before and need a fix solution.

(Apple mac user)

@happyguy please contact support ASAP!
They will need the following information

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