Hello I have received my Passport Ultra 1 To model WDBGPU0010BBL this afternoon.
First I have installed the driver, but then I have no access to the drive, it only appears as “WD Unlocker (H)” size 8,78 Mo.
When I double click on it, it asks for my admin password, then a window appear saying that the drive is unlocked, but I still have no access to it.
How can I get rid of all those fancy password/encryption function that may be the cause of this annoyance, and enjoy my drive with simplicity, as I do with my other portable drives? Thanks
(OS: Windows XP sp3)
EDIT:
It seems to be a compatibility issue due to XP not supporting GPT partition:
In disk managment, the drive appears as a GUID Partition Table, so I will have to convert it using WD Diagnostics tool.
Is it the correct way to go?
EDIT 2:
ok, now it works!
1- using WD software “Data Lifeguard Diagnostic for Windows”: write 0 on the drive (last version 1.29)
2- Windows utility in disk managment to initialise the drive in NTFS.
3- set security authorisation for this drive in Windows if using non admin user account
I can simply access my Passport now, and apparently no hassle with passwords.
Thanks for precious help everyone