I just looked at the HEOS website. what a piece of *bleep*…
It makes WD’s look like a model of clarity and efficiency…
Endless clicking to get any useful information.
Dominated by dark, moody pictures and almost no information.
Menus that pop-up large pictures as you swipe the mouse past, and have to scroll past in order to make disappear.
Links that don’t go anywhere, or go take you right back to the top of the website tree, or to the top of a website tree for a different country.
Buttons that claim to download ‘a quick start guide’ but don’t.
Links that ought to go direct to product-specific information, but take you to the top of their product tree, requiring yet another series of pages to click through, only to get a largely content-free glossy flyer that is a repeat of the website page images, rather than the ‘quick start’ guide you’ve been chasing down the rabbit-warren.
Feedback forms that come from a specific product page, but don’t pre-fill the product information.
I just hope the product firmware and app wasn’t written by their website developers…
Good luck…
