Having sent two emails to WD help/support i have yet to get a reply?? great customer service.
I have a WD My Cloud device and i am unable to access through the back end of the device to amend the user settings or add and remove users.
If i us wd2go i can only access as a user and unable to as an admin, how can i completely start from scratch as if i was just taking it out of the box?
I am not too impressed with the device so far and with the lack of response!!