Help!

SORRY, I MADE MISTAKE I PUT THIS LETTER TO INTERNAL HARD DRIVES SECTION BUT THIS IS  A QUESTION ABOUT EXTERNAL ONE.

Hi,

My hard drive WD Elements (2TB) recently starts to work not stable.  Without any reason, I had problems to move or copy some files from my HD.  Sometimes my computer doesn’t recognize my HD.

I tried to use WD Data Lifeguard Diagnostic for Windows “Extended Test”, but it failed because some errors.  When I did “Quick Test”, it passed…

I tried   “HDDScan-3.3” and I’ve got S.M.A.R.T. report:

My Elements.jpg

Can someone tell me what is wrong with my external HD and what I can do to fix it?

Thanks for any suggestions.

Try to run check disk on the drive.

rclick on the drive /click properties/ tools

girls dont know anything about electronics:laughing: