Help with G speed studio

G-Technology G-RAID & G-DOCK
1

Hey,

First time here. I have a g speed studio 24tb thunderbolt 2 (lid version) 4 bay

The catch on the lid has broken and just wondering how do I change it and fix it. Can’t seem to get into the raid itself the lid won’t close now.

I was hoping I could replace with these or similar

Hope someone can help me.

IMG_2272
IMG_22721536×2048 406 KB

2

Hi @Ollywood88 ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: