Help with FTP server functionality

Howdy guys can somebody help me with something.  I am trying to get the FTP server up and running with Verizon FIOS.

It appears all is well with router as I ping my ftp server (with dyndns) and it returns the appropriate IP address but I cannot access it internally or externally.

Anybody have any suggestions in regard to this.

I’d first try to get access to it internally. If you can’t connect internally, you won’t be able to connect externally. Try connecting using telnet. Do this from a command prompt:

telnet 21

See if you get a prompt.  If you don’t, double-check the settings in the administration. Go to the ShareSpace login page, then go to Advanced / Network / Services and make sure the FTP server is enabled.