Help with file avi not displaying properly

I’m trying to set up a media server.  My file is displaying at 16:9 widescreen.  However when i play the video the the WD live device it is still putting black bars on the top and bottom.   Below is the mediainfo result on the file.  Any suggestions would be helpful. Thanks

General

CompleteName                     : I:\DVD_VIDEO\6th Day Magicdvd.avi

Format                           : AVI

Format/Info                      : Audio Video Interleave

Format_Profile                   : OpenDML

FileSize/String                  : 1.16 GiB

Duration/String                  : 2h 3mn

OverallBitRate/String            : 1344 Kbps

Encoded_Application              : Magic0515

Video

ID/String                        : 0

Format                           : MPEG-4 Visual

Format_Profile                   : Advanced Simple@L4

Format_Settings_BVOP/String      : No

Format_Settings_QPel/String      : No

Format_Settings_GMC/String       :  warppoint0

Format_Settings_Matrix/String    : Default (H.263)

CodecID                          : XVID

CodecID/Hint                     : XviD

Duration/String                  : 2h 3mn

BitRate/String                   : 201 Kbps

Width/String                     : 640 pixel3

Height/String                    : 360 pixel3

DisplayAspectRatio/String        : 16:9

FrameRate/String                 : 29.970 fps3

ColorSpace                       : YUV

ChromaSubsampling                : 4:2:0

BitDepth/String                  : 8 bit3

ScanType/String                  : Progressive

Compression_Mode/String          : Lossy

Bits-(Pixel*Frame)               : 0.029

StreamSize/String                : 177 MiB (15%)

Encoded_Library/String           : Magic0432

Audio

ID/String                        : 1

Format                           : MPEG Audio

Format_Version                   : Version 1

Format_Profile                   : Layer 3

Format_Settings_Mode             : Joint stereo

Format_Settings_ModeExtension    : MS Stereo

CodecID                          : 55

CodecID/Hint                     : MP3

Duration/String                  : 15mn 12s

BitRate_Mode/String              : CBR

BitRate/String                   : 128 Kbps

Channel(s)/String                : 2 channel2

SamplingRate/String              : 44.1 KHz

Compression_Mode/String          : Lossy

StreamSize/String                : 13.9 MiB (1%)

Alignment/String                 : Alignment_Aligned

Interleave_Duration/String       : 34 ms (1.02 video frames1)

Encoded_Library/String           : LAME


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Hi there, how do you try to play the file, from SMB (a regular share) or from a media server? o.o

The pixel dimensions look correct for 16:9.

Try playing the file on a PC. If you still see letter-boxing (i.e. top/bottom bars) then that has been encoded into the file, the WD TV Live cannot remove this.

If you don’t see letter-boxing on your PC, then the video dimension information in the file is wrong.