My Book Essential 2TB WD Smartware just keeps loading to the Select Backup Source and Backup Target. It will not go to the Home page. I have gone thru this process several times, the HD has done a back up successfully, I can access the hard drive and see all the backup files and even move them around if needed. I have uninstalled the WD Smartware and reinstalled it. Its up to date. And when I try to load the VCD, it begins doing whatever it does and then disappears with no desktop shortcut and nothing in my Programs.
Side note, it is now plugged into a new internal hard drive in the desktop with a fresh install of Windows 7. There is no clutter, maleware or virus’.
Thank you in advance for any assistance.
Im so close to just throwing this thing out the window~~