hey guys, i just dropped my WD Passport 1TB from my desk which is around half metre above the floor and my floor is carpetted. it was plugged in when i dropped it (i accidentally pulled my laptop and the passport got plugged out and fell).
i plugged it into my laptop afterwards and it’s not working AT ALL! it doesnt show up in my computer, disk manager, device manager. the white light is on, but it’s not blinking. it doesnt make any sound and i cant feel anything when i touched it. i tried it on my PC and the same thing happened. i used the WD program (WinDlg) to detect any problems, but it doesnt even show up on the list of hard drives!
please help me guys! i have so many important files inside!