Here is what I see on the various interfaces after my firmware update was done.
- Mobile app - I can log in to my account, and it shows “Nothing here yet”. When I go to the settings, it shows 650GB of 4TB available.
- WD Discovery - I can log in but it shows the device as offline.
- MyCloud.com - I can log in, and it does not show any of the files (says Add files). When I go to the settings, it shows 650GB of 4TB available.
- Connection type - Relay
- Software version - 7.15.1-101
- Configuration - RAID1
I have a lot of data on this and need a way to get to them. Any help will be much appreciated.