I know there are similar posts but haven’t seen a solution that works.
WD Smartware has made my computer extremely slow and almost unusable by hogging the CPU even after the initial folder and file backups were successfully completed. SmartWare and related processes are constantly using up to 85 to 98% of CPU according to the task manager. I have a laptop with USB 2.0, Windows xp OS, 2 Gb Ram. Just bought a My Book Essential 2 TB to use the advertised automatic backup, and installed the WD software then updated the firmware and Smartware to vsn 184.108.40.206. - then the problems started. Have set Smartware to run in the background.
WD Processes using the CPU concurrently are typically:
WDFM.exe = approximately 63% to 75% and higher
WDRulesEngine.exe = approx. 31 or more
WDSmartware.exe = 2% or more when idle
WDService.exe = 0% and higher
How do I configure Smartware so as to stop constantly using so much of the CPU?
Can Smartware be set to run backups manually instead of automatically?
What are all those etilqs… files being created under the Windows Temp folder? Some files are huge, the files build up and they don’t go away
Can the program be configured to make full or incremental back-ups that show the back-up date?
As a customer and consumer, unless there is a fix available for the CPU usage problem, at this point I cannot recommend WD My Book Essential to anyone. Like so many customer posts have complained there is a significant problem with the product causing computers to slow to a crawl. The WD external drive and backup software will make for a good Consumer Reports, CNet, PC Mag, etc. product review. PLEASE fix. Any help or solution anyone can provide is greatly appreciated. Thanks.