I have a My Book Essential 1.5 T drive that is less than one month old.
I did bring the drive on an airplane in carry-on thru security and it worked when I got to my destination but did not work when i got BACK. I am unsure if it could have been jostled around too much.
The problem is that when I plug it in, the light is ON but the drive is not “working”, not spinning, nothing is happening. The computer also does not recognize that it is there. I also noticed that the power button on the back does not work (as in wont turn it off when its plugged in; but im unsure if it was working or not before)
Please help!! I have over 10,000 pictures and many more music files on this drive that it is not an option to lose. Does this sound like a “hard drive” problem that will cost me lots of $ to recover the files, or does it sound more like an electronics problem?? Thank you!