Help please!


#1

I already have data on my drive but I want to access it from a public (non-admin) account, I have a password on the drive and I can’t access Smartware to unlock my drive. Unlock.exe doesn’t work.

HELP!!!

I can’t get to an admin computer.


#2

When you plug in the drive, it should prompt you for a password, no matter where you connect at.  What does it do when you plug it into another computer?  And what kind of computer are you connecting to - Mac or PC?