Help! New customer - Keeping the drive at another location?

[quote=“Justin_Baron, post:1, topic:161354, full:true”]
I plan to do my first backup… [/quote]
What software do you plan on using to perform the backup? Smartware or a third party program?

Smartware is not currently capable of backing up to a My Cloud located in a remote location unless one has a VPN (or similar) connection to that remote location.

One may be able to use third party backup programs to do a backup to a remote location but it may involve having to use either FTP (or SFTP) or connecting to the My Cloud using SSH and running a backup/file copy through SSH. FTP is not secure, but it can be enabled via the My Cloud Dashboard’s Settings page.