Good morning everyone. I have raised 2 cases for support on a faulty drive SATA Scorpio Blue but I do not seem to be able to get any response from WD. The cases are logged on the system but no answers!! One case is a week old the other just raised.
How long does it take to get a reply from WD? I believe the drive is faulty,
I check warranty status but nothing comes up!!
Is it a problem that I am at a friends house in Turkey for a week and sent the message from Turkey when I live in the UK?
Any help would be appreciated