Help needed. nervous i've burnt out my passport external hard drive


#1

Hi there,

I have a 500 GB Passport with firewire. I usually keep it plugged into my mac book pro. I went to download some files to it today but the drive was not running. I’ve unplugged and plugged the drive in a couple of times with no luck. the drive makes a hum and then is quiet, no lights come on. Did I fry my hard drive? Is there ANY WAY to retreive the data on that drive? I am crossing my fingers for some good news. I have the passport unplugged currently.


#2

Have you test the drive with a different cable? Also in a different computer?


#3

I’d try a USB Y-cable. Sometimes a single USB port cannot provide enough current for the drive during spin-up.

Otherwise, see this thread, but heed the warnings:
http://forums.seagate.com/t5/FreeAgent-Products/Seagate-1T-External-Hard-Drive-Hum/m-p/54242#M11384