You could Try to access the web Interface ‘‘NSM’’ , doing the following steps :
if you have try to access the NSM via a web Browser using the [\wdsharespace](file://%5C%5Cwdsharespace) and it doesnt work then try to access the folder for the wdsharespace using the run utility of the windows os and type in there the same [\wdsharespace](file://%5C%5Cwdsharespace)
which will gives you the configuration HTML file which will prompt you to the NSM in the Website
the same with mac , Finder , go , Connect to server , SMB:\Wdsharespace and you can open the NSM As well
However you can always Reset the wdsharespace to Factory Default Which Will Set IP Configurations , user name
and passwords to default , but will keep the data.
NSM = Network Storage Manager , is like to operating system of the NAS = Network attached storage ( WD Sharespace) , where you can control the wd sharespace’s features