Help,my wd My passport ’s wd drive unlock can't work when connectting with my macbookpro

#1
  1. the WD Security for Mac (2.1.1.61)can’t work in my macbook pro(10.14.4 )

2.and Wd drive unlock can’t work when connectting with my macbookpro .

can you tell me how dell with thins? 3qs

#2

Hi bill-11,

We would recommend you to uninstall the WD Security software and then try to unlock the drive by installing WD Discovery software.

Please follow the option “How to Set a Password and Unlock a Supported WD Drive” mentioned on the link provided below.