I just bought a new external WD Elements Basic Storage 4TB it wont come up on my old Win 8 PC or on my new Acer Nitro I tried support and found nothing at all. there’s no cd included with drivers and I been checking for drivers but found nothing.
Please some body help.
Look in Disk Management and see if the drive is there and has a drive letter assigned.
Joe
Same thing happened to me, it showed up on window 7 devices but not in my computer.
Called tech support and you have to partition it using the disk management tool.
On win7 right click on Computer and select Manage
