Ok, so here’s the problem, my My Book Elite isn’t noticed by Windows at all anymore! I’ve looked everywhere, the light on the hdd is flashing to indicate that it is working, but the gauge to show how full it is does not appear, only the name of the drive, and the light.
I’ve already looked in computer management to check if it has a drive name, but it’s not even listed.
I have installed WD SmartWare and it isn’t listed there either.
I tried using the My Book Firmware Updater, but it keeps telling me that I don’t have a My Book device connected.
I’ve tried updating the device driver software, but I can’t find any software to update.
It’s not recognized at all by anything on windows!
I’ve tried switching the power supply and data cables with ones that I know work.
I’ve tried looking under Device Management in hidden and disconnected devices and I can’t even find any references to it.
This started when I re-installed Windows (went from 32-bit vista to 64-bit vista (big change, I know)).
Can someone please help me because I have files on it that would be incredibly difficult (if not impossible) to find again!?