My 1TB My Passport is no longer visible or accessible on my Mac. I have tried:
- changing computers
- changing micro USB adaptors
- switching the hard drive cable, but nothing has helped.
I downloaded WD Drive Utilities & that is the only place it becomes visible. I ran the Drive status check and quick drive test, which both passed. The complete drive test fails. When I run the complete drive test, the drive then also becomes visible in disk utility. Here it is unmounted but will not mount and first aid will not complete also.
I am a YouTuber and the data on this device is extremely important, so needs to be recovered. Can anyone help?