Help me

I got My Book Essential External Hard Drive USB 2.0 1TB…

Somehow i cant on it…
I think the power supply is the problem…
But after i borrow my frend power supply still same it cant on…
what happen to my external…?

So you can’t on it? :wink:, If you mean that you cannot access the my book, try opening the disk management window to see it it’s recognized there. You can also run a test with DLG.

http://wdc.custhelp.com/app/answers/detail/a_id/1284/session/L3RpbWUvMTM0NTkyODY0Ni9zaWQvUU15Ty1CNGw%3D

http://wdc.custhelp.com/app/answers/detail/a_id/940/session/L3RpbWUvMTM0NTkyODY1OC9zaWQvV1lBUi1CNGw%3D

Does the drive spin up? Did you overvolt it with the wrong adapter?

Can you see the USB mass storage device in Device Manager?

How does Microsoft’s UVCView utility see the external drive?
http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.exe

BTW, you sound like a Singaporean. :wink: