I use this external HD for both the Mac OSX 10.6.8 and Windows XP. In order to accomplish this I reformatted in Dos. IN the process I lost all the preinstalled software. Now I have several gigls of photos and video. I use this as my connection to iPhoto. However, the password protection keeps turning itself on way too frequently. I like to remove the password protection and leave it without a password. Can someone help me? If I reinstall any of the software will I lose my photo and video files? Thank you. :manindifferent:
You can reinstall the WD Smartware, it should not delete ANY data from the drive. Visit the link below to download WD Smartware and the update:
Note: Do not update the firmware of the device unless you are willing to backup the data in your computer or other external drive.