Help! Files backed up under "N360_Backup"...can't access!


#1

Not sure what my drive us. It is a much older model that needs external power. It has white lights in the front…a white dot, a white lock, then 4 white bars.The back up says it has over 13,000 files it. Any help would be greatly appreciated!!!


#2

@Janney15 It will definitely help if you can provide what WD device this is. Have you looked on the bottom for a Model/serial number? Visit the Learning Center and see if that helps.

http://learn.mycloud.com/

Click on Shop My Cloud Products and see if it shows. Place your mouse pointer over Products to find more devices.