Hey hey. Any clarification or insight would be much appreciated. A year ago I bought a 3tb mybook. Within a few weeks it failed and I was given a replacement. The newer one recently just failed as well. I opened support tickets and today I got a reply that then closed my case.
The drive IS still under warranty and I sent mine back per the instructions of a man I talked to over the phone. In the e-mail from a [Deleted-privacy] today, I was told I cannot be issued a new drive because they do not have any in inventory. Anyone else had this issue? Does it mean I am just SoL now?
