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Help, cannot access specific folders in MyBook Elite 1TB

Hi, this was working ok, was a bit slow to access. Now I can see the drive in My Computer, and computer managemkent, and can navigate to some folders, and run virus scan etc, but I cannot open a specific folder (where I stored all my backups!) Help! Can I run checkdisk/f on this? Or should I try it on another computer (i just formatted this one)

Hello,

Just for testing purposes I recommend that you try on another computer.

Hi, I tried the drive on another computer, which did not recognise it at all!

But I did fix it, so here is my solution for any others who have been having the same issue.

  1. DO NOT RUN CHECKDISK! This stuffed it even more, so much so that the disc now came up as Raw only.

  2. I found this software  http://wizardrecovery.com/disk_recovery/disk_recovery.php which is absolutely brilliant, and recovered all my files and backups. I am NOT plugging this product as some sort of advertising, and am only doing it because it literally saved all my stuff. However, it is expensive…cost me as much as a new drive, but worth it to me (others may not agree, but I had old business emails/documents which I absolutely could not lose. 

  1. Always keep your backups on more than one disc :slight_smile:

Cheers

Heather

What most likely happened is that the particular folder had a corrupted file in it, which prevented you from being able to access it.

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