Help! All data in mybook live gone and owner password unknown

Advisory Summary

At this time, we recommend you disconnect your My Book Live and My Book Live Duo from the Internet to protect your data on the device by following these instructions on our Knowledge Base.

The Knowledge Base link then says:

My Book Live can be accessed when the device is powered on and connected to a computer using the Ethernet cable for direct access.

So let’s be clear. We cannot even put these things on a local network without them getting hacked? What if we block WAN access on the router like this?

serviceblockingsmall

Are the devices still going to get hacked?

HOW?