Same issue, U.S. here. Getting an error using any of my mapped drives, and my admin password is not working. So frustrating.
I went through different support sites, enabling SMB1, etc. but nothing has fixed it. I don’t know how to tell if it was factory reset or anything. I saw a bunch of articles about resetting the admin password by doing a restore (without losing the data), but I’m wary of whether that will actually help, and I’m not all that tech savvy.
I hope someone from WD can help. I know I have a very old device, but it has been mostly reliable all these years…
