Help! All data in mybook live gone and owner password unknown

Factory reset? How do you know about it? Is it a quick one or full one? If the later it is showing in the GUI that all the data will be unrecoverable…
BTW: I have used a pin to poke the reset hole at the back of the unit and successfully erased the unknown owner password. Now I can access the control panel. However, no clue on what to do to get my data back…

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