Hi, I’ve updated my WD My Cloud EX2 Ultra to latest OS, but I still can’t view HEIC pictures taken with my Samsung S10 Plus. Any Help?
Thanks Alessandro
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Hi,
You could refer to the following link: My Cloud OS 5: iOS HEIC Files Show No Thumbnail and Unsupported Format
No and No and No.
The is not a solution. I cant prewiew any .heic files on mycloud app or in os5.mycloud.com
I not have apple phone but my galaxy s20 save files in .heic format save me lots of space in mycloud.
Do a better job
