HEIC Viewer OS5 doesn't work


Hi, I’ve updated my WD My Cloud EX2 Ultra to latest OS, but I still can’t view HEIC pictures taken with my Samsung S10 Plus. Any Help?

Thanks Alessandro



You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/29510

No and No and No.

The is not a solution. I cant prewiew any .heic files on mycloud app or in os5.mycloud.com
I not have apple phone but my galaxy s20 save files in .heic format save me lots of space in mycloud.

Do a better job