HEIC support

My Cloud Home - Personal Cloud Storage My Cloud Home Duo
1

Hello,
WD MY CLOUD don’t support HEIC file? From iOS app and WEB i can’t open all my iPhone Photo

PNG
PNG1242×2688 133 KB
.
54
542864×1458 147 KB

2

The My Cloud Home supported the thumbnail preview of HEIC files only when the file is added to the My Cloud Home using the My Cloud Home iOS mobile app.

iOS HEIC Files Show No Thumbnail and Unsupported Format

Answer ID 26554

3

I usually transfer photo on my Mac, organize in folder and then copy on My Cloud.
There is a possibility with future updates to solve this problem?