Heic and folder structure

Hi

I have a couple of questions about the my cloud home app

Does this device allow you to keep your current folder structure

Also does this show heic picture format as a thumbnail in the my cloud home app

Hi Huddsandy,

You can refer the link provided below for more information related to file format supported by WD My Cloud Home app.

https://support.wdc.com/knowledgebase/answer.aspx?ID=18573

I am confused as the below link suggests it does work

https://support.wdc.com/knowledgebase/answer.aspx?ID=19862