HDD still doing something! My Cloud never go to sleep

LubaCZ4 · August 30, 2017, 9:43am

Hello,
I have bought My Cloud a few months ago and everything was ok until now. I have uploaded lots of files (about 1 tb) on it and the drive never slept from that moment. It is still doing something on that drive inside. I have tried installing WD_SleepFix but still the same problem.

Is there any way how can I see what is it exactly doing and what processes are preventing it from sleeping?
I have access to SSH of the device.

Thank you so much for any kind of help.

rac8006 · August 30, 2017, 12:36pm

The following shell script that I call checkgen2.sh will display files that are accessed. Run it for 20 minutes or so
to see what is going on.
#!/bin/bash
sda=(" " " " " " " " " " " " " " " " );
function test () {
if [ “$3” != “$2” ]; then
da=date +%k-%M-%S
A=$2
B=1
ior_sda=${A#-}
iow_sda=${A%-}
A=$3
ior_sdaold=${A#-}
iow_sdaold=${A%-}
let a=ior_sda-ior_sdaold
let b=iow_sda-iow_sdaold
if [ $4 -ne 1 ]; then
echo -n $da " "
fi
printf "%4s %4s %4s " “sda”$1 $a $b
fi
}

function GetData {
  for (( i=1; i<8;i++ ));
  do
    y=`printf "%s%s" $3 $i`
    x=`awk -v disk="$y" '{if ($3==disk) printf "%s-%s",$10,$6}' /proc/diskstats`
    sda[$i]=$x
  done
}
while :; do
  GetData ior_sda1 iow_sda1 "sda"
  B=0
  for (( i=1; i<8;i++ ));
  do
    test $i "${sda[$i]}" "${sdb[$i]}" $B
  done
  sdb=("${sda[@]}")
  if [ $B -eq 1 ]; then
    echo
    ./find /mnt/HD/HD_a2 /mnt/HD_a4 /usr/local/config -cmin -1
  fi
  sleep 4
done

LubaCZ4 · August 30, 2017, 1:25pm

Thanks

But can you please explain me a bit more how to run that script? I have copied the higher part that you showed (ending with fi }) and put that into checkgen.sh. But how to run it on My Cloud?

rac8006 · August 30, 2017, 1:34pm

Copy the file to the Public directory. Then ssh into the My cloud. cd to /mnt/HD/HD_a2/Public.
Then bash checkgen2.sh
This will show the information from the /proc/diskstats file. This file contains the number of read and write
for each partition. It will also show you the file that is read or written if it is a file rather than a system area.

LubaCZ4 · August 30, 2017, 1:41pm

Gives me this error

 root@WDMyCloud Public # bash checkgen2.sh
checkgen2.sh: line 2: $'\r': command not found
checkgen2.sh: line 3: syntax error near unexpected token `$'{\r''
'heckgen2.sh: line 3: `function test () {
root@WDMyCloud Public #

By the way this is what I get on IOSTAT command. I do not know if it can tell something, but my drive was rebooted a few hours ago and something was reading so much from the HDD.

avg-cpu:  %user   %nice %system %iowait  %steal   %idle
          17.17    6.93   22.98   43.45    0.00    9.47

Device:            tps    kB_read/s    kB_wrtn/s    kB_read    kB_wrtn
mtdblock0         0.00         0.02         0.00        256          0
sda             163.87     24229.33        97.73  340963421    1375257
md0               0.41         7.13         5.83     100352      82016

rac8006 · August 30, 2017, 3:11pm

Check this file against hyour file.
checkgen2.txt (845 Bytes)

LubaCZ4 · August 30, 2017, 3:31pm

Okay, your file was a bit oddly formatted (no ENTERs, everything in one line), but I tried and its working!

But still giving some kind of error
Take a look:

root@WDMyCloud root # cd /mnt/HD/HD_a2/Public
root@WDMyCloud Public # bash checkgen3.sh
17-28-30  sda1 344010 481794 sda2 977226812 2973768 sda3 17563158   96 sda4 1261                                       874 75560 sda5 1088    0 sda6 1130   16 sda7 7450 3392
checkgen3.sh: line 40: ./find: No such file or directory
17-28-34  sda2 88600    0 sda3 3392    0
checkgen3.sh: line 40: ./find: No such file or directory
17-28-38  sda2 91840    0 sda3 1344    0
checkgen3.sh: line 40: ./find: No such file or directory
17-28-42  sda1    0  400 sda2 116016    0 sda3 1152    0
checkgen3.sh: line 40: ./find: No such file or directory
17-28-46  sda2 109096    0 sda3 1536    0
checkgen3.sh: line 40: ./find: No such file or directory
17-28-51  sda2 121896   24 sda3 1920    0
checkgen3.sh: line 40: ./find: No such file or directory
17-28-55  sda2 129280    0 sda3  192    0
checkgen3.sh: line 40: ./find: No such file or directory

Thanks for your help so much

rac8006 · August 30, 2017, 3:42pm

The problem is that the find command on the gen2 device is incomplete. I had to recompile find to be able to use it.
Not sure if this will work. But change the name of find.txt to find. and put it in the Public directory. You may need to do a chmod 777 find after you rename it.
find.txt (1022.5 KB)

It looks like it will not work. So just add a # to the beginning of the line with ./find . This will get rid of the error. From what you posted. You have a lot of disk activity on sda2. How about posting the output of a ps command.

I take that back It should work. Just rename the file and do the chmod.

LubaCZ4 · August 30, 2017, 4:52pm

So I did:
Downloaded find.txt and renamed to find. and took that file to Public. Now when I start the last checkgen.sh file that you sent it shows this:

18-48-24 sda1 402314 632506 sda2 1254176564 2992944 sda3 21372694 96 sda4 1670234 81536 sda5 1088 0 sda6 1130 16 sda7 7938 3424

Running a ps command:

root@WDMyCloud Public # ps
  PID USER       VSZ STAT COMMAND
    1 root      2560 S    init
    2 root         0 SW   [kthreadd]
    3 root         0 SW   [ksoftirqd/0]
    5 root         0 SW<  [kworker/0:0H]
    7 root         0 SW   [migration/0]
    8 root         0 SW   [rcu_bh]
    9 root         0 SW   [rcu_sched]
   10 root         0 SW   [migration/1]
   11 root         0 SW   [ksoftirqd/1]
   13 root         0 SW<  [kworker/1:0H]
   14 root         0 SW<  [khelper]
   15 root         0 SW   [kdevtmpfs]
   16 root         0 SW<  [netns]
  240 root         0 SW<  [writeback]
  242 root         0 SW<  [bioset]
  244 root         0 SW<  [kblockd]
  252 root         0 SW<  [ata_sff]
  262 root         0 SW   [khubd]
  271 root         0 SW<  [md]
  361 root         0 SW<  [rpciod]
  373 root         0 SW   [kswapd0]
  374 root         0 SW   [fsnotify_mark]
  375 root         0 SW<  [nfsiod]
  376 root         0 SW<  [cifsiod]
  378 root         0 SW<  [xfsalloc]
  379 root         0 SW<  [xfs_mru_cache]
  380 root         0 SW<  [xfslogd]
  381 root         0 SW<  [crypto]
  404 root         0 SW   [ocf_0]
  405 root         0 SW   [ocf_ret_0]
  406 root         0 SW   [ocf_1]
  407 root         0 SW   [ocf_ret_1]
  548 root         0 SW   [scsi_eh_0]
  551 root         0 SW   [scsi_eh_1]
  567 root         0 SW   [spi0]
  656 root         0 SW<  [kcryptd]
  669 root         0 SW<  [deferwq]
  691 root         0 SW<  [kworker/0:1H]
  694 root         0 SW   [jbd2/sda3-8]
  695 root         0 SW<  [ext4-dio-unwrit]
  697 root         0 SW   [jbd2/sda7-8]
  698 root         0 SW<  [ext4-dio-unwrit]
  709 root         0 SW<  [loop0]
  918 root         0 SW<  [kworker/1:1H]
 1027 root      2528 S    xmldb -n config
 1030 root      2240 S    xmldb -n config -s /var/run/xmldb_sock_wto
 1082 root      846m S    /usr/local/restsdk/restsdk-server -device-kind alpha
 1219 root         0 SW   [kworker/0:0]
 1454 root      1920 S    /usr/sbin/syslogd -r -m 0 --rt_line 800
 1531 root      2048 S    mserver
 1550 root     13920 S    mail_daemon
 1600 root         0 SW<  [bioset]
 1601 root         0 SW   [md0_raid1]
 1616 root         0 SW   [jbd2/sda4-8]
 1617 root         0 SW<  [ext4-dio-unwrit]
 1629 root         0 SW   [jbd2/sda2-8]
 1630 root         0 SW<  [ext4-dio-unwrit]
 1639 root      4864 S    sysinfod
 1642 root      2240 S    xmldb -n config -s /var/run/xmldb_sock_sysinfo -p /var/run/xmldb_sock_sysinfo_config.pid
 1771 messageb  7840 S    /usr/bin/dbus-daemon --system
 1774 root      8544 S    avahi-daemon: running [WDMyCloud.local]
 1880 root      4480 S    set_pwm
 1956 root      3552 S    sevcd
 2057 root     39968 S    httpd -f /usr/local/apache2/conf/httpd.conf -k graceful
 2087 root      6976 S    chk_io
 2103 root      4736 S    temperature_monitor
 2139 root      5056 S    system_daemon
 2191 root      2560 S    init
 2302 root         0 SW   [kworker/0:1]
 2601 root     45024 S    httpd -f /usr/local/apache2/conf/httpd.conf -k graceful
 2602 root     45728 S    httpd -f /usr/local/apache2/conf/httpd.conf -k graceful
 2750 root         0 SW   [knetatop]
 2770 root     44960 S    httpd -f /usr/local/apache2/conf/httpd.conf -k graceful
 2806 root      3712 S    apkg
 2818 root      2560 S    {mysqld_safe} /bin/sh /usr/bin/mysqld_safe --user=root --datadir=/mnt/HD_a4/.@database@
 2948 root     27840 S    /usr/libexec/mysqld --basedir=/usr --datadir=/mnt/HD_a4/.@database@ --user=root --log-error=/mnt/HD_a4/.@database@/WDMyCloud.err --pid-file=/mnt/HD_a4/.@database@/WDMyCloud.pid
 2995 root     15520 S    /usr/local/bin/wdnotifier
 3087 root     43456 S    /usr/local/wdmcserver/bin/wdmcserver -x off
 3123 root     56704 S    /usr/local/wdmcserver/bin/wdphotodbmerger
 3127 root     46752 S    smbd -D
 3131 root      7232 S N  /usr/local/bin/onbrdnetloccomm -l 5
 3181 root     10656 R    sshd: root@ttyp0
 3210 root     19872 S    newp2p
 3227 root     35040 S    /usr/sbin/transmission-daemon -M -g /mnt/HD/HD_a2/.systemfile/P2P/.settings -w /mnt/HD/HD_a2/P2P/complete --incomplete-dir /mnt/HD/HD_a2/P2P/incomplete
 3259 root      2720 S    -sh
 3345 root         0 SW   [kworker/u4:1]
 3457 root      2432 S    /usr/sbin/rpcbind
 3462 root         0 SW   [lockd]
 3463 root         0 SW   [nfsd]
 3464 root         0 SW   [nfsd]
 3465 root         0 SW   [nfsd]
 3466 root         0 SW   [nfsd]
 3467 root         0 SW   [nfsd]
 3468 root         0 SW   [nfsd]
 3469 root         0 SW   [nfsd]
 3470 root         0 SW   [nfsd]
 3472 root      2624 S    /usr/sbin/rpc.mountd
 3474 root      2240 S    /usr/sbin/rpc.statd
 3504 root      4960 S    scheddler
 3619 root      4320 S    chk_hotplug
 3656 root      2240 S    xmldb -n config -s /var/run/xmldb_sock_usbdev_info
 3728 root         0 SW   [kworker/0:2]
 4419 root      2720 R    ps
14897 root      2560 S    zcip -v egiga0 /usr/share/udhcpc/zcip.script
14898 root      2560 S    /sbin/udhcpc -R -r 192.168.0.100 -i egiga0 -x hostname WDMyCloud -p /var/run/udhcpc0.pid -s /usr/share/udhcpc/default.script -b
15269 root      8160 S    crond
15318 root     70944 S    upnp_nas_device -webdir /etc/upnp
15445 root      4320 S    /usr/bin/rotatelogs -n 2 /var/log/apache2/web_error.log 256K
15446 root      4320 S    /usr/bin/rotatelogs -p /usr/local/sbin/rotateApache.sh -n 2 /var/log/apache2/access.log 200K
15447 root      4320 S    /usr/bin/rotatelogs -p /usr/local/sbin/rotateApache.sh -n 2 /var/log/apache2/access_ssl.log 200K
15499 root         0 Z    [rotateApache.sh]
15504 root     24544 S    nmbd -D
15510 root     46400 S    smbd -D
15516 root     36224 S    smbd -D
15595 root         0 Z    [rotateApache.sh]
15695 root      7616 S N  /usr/local/orion/communicationmanager/communicationmanager -f 120 -l 5
15704 root      2048 S    /usr/local/twonky/twonkystarter -D -ip 192.168.0.100 -httpport 9000 -appdata /mnt/HD/HD_a2/.twonkymedia -logfile /mnt/HD/HD_a2/.twonkymedia/twonkymedia-log.txt
15706 root     37408 S    /usr/local/twonky/twonkyserver -D -ip 192.168.0.100 -httpport 9000 -appdata /mnt/HD/HD_a2/.twonkymedia -logfile /mnt/HD/HD_a2/.twonkymedia/twonkymedia-log.txt
15722 root     31264 S    transmission-daemon-addon -M --port 9092 --config-dir /mnt/HD/HD_a2/Nas_Prog/Transmission/config --download-dir /mnt/HD/HD_a2/Transmission --pid-file /var/run/addon_transmission.pid
16256 root      2624 S N  {openvpn} /bin/bash /usr/sbin/openvpn /usr/local/orion/openvpnclient/client.ovpn
16262 root      5056 S N  /usr/sbin/openvpn.bin /usr/local/orion/openvpnclient/client.ovpn
17050 root      4608 S    /usr/sbin/sshd -f /etc/ssh/sshd_config
21310 root         0 SW   [kworker/u4:2]
30634 root         0 SW   [kworker/u4:0]
30652 root      7296 S <  /usr/bin/atop -a -w /var/log/atop/atop_current 60
30863 root         0 SW   [kworker/1:2]
32109 root         0 SW   [kworker/1:1]

LubaCZ4 · August 30, 2017, 6:01pm

I had it running for over an hour and here is the result (had to remove more than half due to limits) :
I will try removing that appdata folder from backup of my pc and turn off backuping of that folder cause it looks like there may be the problem.

By the way, I really do not want to turn off thumbnails because after that the phone app will be unusable.

root@WDMyCloud Public # bash checkgen3.sh
18-51-46  sda1 402314 634722 sda2 1264713900 2993272 sda3 21544342   96 sda4 1691002 81840 sda5 1088    0 sda6 1130   16 sda7 7962 3424
/mnt/HD/HD_a2/.wdmc/wdmc.db
/mnt/HD/HD_a2/.wdmc/wdmc.db-wal
/mnt/HD/HD_a2/.wdmc/wdmc.db-shm
18-54-32  sda1    0 1216 sda2 8570488  112 sda3 133952    0 sda4  208    8 sda7  232    0
/mnt/HD/HD_a2/.wdmc/wdmc.db
/mnt/HD/HD_a2/.wdmc/wdmc.db-wal
/mnt/HD/HD_a2/.wdmc/wdmc.db-shm
18-56-01  sda1    0 1424 sda2 3687448    0 sda3 75712    0 sda4  280   64 sda7  288   48
/mnt/HD/HD_a2/.wdmc/wdmc.db
18-57-33  sda1    0  608 sda2 3782720   32 sda3 91904    0 sda4  280    0 sda7  288    0
/mnt/HD/HD_a2/.wdmc/wdmc.db
/mnt/HD/HD_a2/.wdmc/wdmc.db-shm
18-59-09  sda1    0  816 sda2 4424152    0 sda3 108864    0 sda4  280    0 sda7  296    0
19-00-53  sda1 2432 3616 sda2 3825336 11048 sda3 114240    0 sda4  280    0 sda7  296    0
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Local State
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Preferences
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Local Storage
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Local Storage/http_iyfnzgb.com_0.localstorage
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Local Storage/http_adf.ly_0.localstorage
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Local Storage/http_cleo.li_0.localstorage
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Local Storage/http_www.mediafire.com_0.localstorage
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Local Storage/http_www.cyclingweekly.com_0.localstorage
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Local Storage/https_www.ifortuna.cz_0.localstorage
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Local Storage/http_www.mediafire.com_0@29b824d928b3404eb106f5277846b545.localstorage
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/IndexedDB/https_www.youtube.com_0.indexeddb.leveldb
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/IndexedDB/https_www.youtube.com_0.indexeddb.leveldb/000003.log
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/IndexedDB/https_www.youtube.com_0.indexeddb.leveldb/000003@592b9a911b98484792fa5c5aaf558917.log
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Preferences@2c54a5c5da4641fa9c2eacbf941118a7
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Local State@fd6031f4352d42c4bbde403b70d00d29
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Microsoft/Windows/INetCache/Low
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Microsoft/Windows/INetCache/Low/SuggestedSites.dat
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Microsoft/Windows/INetCache/Low/SuggestedSites@d1cc0cd17ad748c4ae141b5c36c33a50.dat
/mnt/HD/HD_a2/.wdmc/wdmc.db
/mnt/HD/HD_a2/.wdmc/wdmc.db-shm
19-02-39  sda1  704 2160 sda2 4220216 3864 sda3 104960    0 sda4  280    0 sda7  288    0
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Service Worker/ScriptCache/index-dir
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Service Worker/ScriptCache/index-dir/the-real-index
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Service Worker/ScriptCache/index-dir/the-real-index@1019356bd0a24f2687f0e6c7324d3469
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Service Worker/CacheStorage/c8a9d3aeadf6b4ca738ac58e81316a95904a84d6
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Service Worker/CacheStorage/c8a9d3aeadf6b4ca738ac58e81316a95904a84d6/index.txt
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/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Preferences
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Preferences@3fecd99b9ead4e3ca0aba6aaa71a8c59
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Local/Google/Chrome/User Data/Default/Preferences@56495fdc2e474541ad1081c0a4cd8092
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Roaming/Microsoft/Windows/Recent/CustomDestinations
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Roaming/Microsoft/Windows/Recent/CustomDestinations/5d696d521de238c3.customDestinations-ms
/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/LUBA-PC/Volume.67a843db.2dbb.11e7.824c.806e6f6e6963/Users/Luba/AppData/Roaming/Microsoft/Windows/Recent/CustomDestinations/5d696d521de238c3@cba01cbb325b4d3ebae9cb18581916a5.customDestinations-ms
/mnt/HD_a4/.wdphotos
/mnt/HD_a4/.wdphotos/wdphotos.db

rac8006 · August 30, 2017, 7:22pm

As you can see from the output you are accessing the sda2 partition about every 2 minutes. My system can run
for a couple of hours or more before the disk gets accessd. But I’ve tuned off a lot of features.

Bennor · August 30, 2017, 8:21pm

Try as a test disabling Smartware entirely to see if that stops the constant backing up to the My Cloud. Depending on how Smartware is configured it may be sending any updated files to the My Cloud as the files are updated on the computer. If possible configure Smartware to run a backup at night when the computer and My Cloud are not in use rather than always monitoring and backing up on changed files.

LubaCZ4 · August 30, 2017, 8:38pm

I have it set on uploading every hour so there should be no problem. But the drive does something even if every computer on the network is turned off including TV.

Bennor · August 30, 2017, 8:44pm

Have you tried disabling through the My Cloud Dashboard; Remote Access, Media Serving (both Twonky and iTunes server) and FTP access as troubleshooting steps?

Edit to add: Are there any additional devices (smartphone, network/wifi printer, home theater devices, Roku, Kodi, etc.) on the local network in addition to TV’s and computers? If so try turning them off as well.

LubaCZ4 · August 30, 2017, 8:52pm

So I have only 1 PC, 2 laptops, 1 Wifi connected TV and 2 phones using the My Cloud app.
Should I try turning off everything?
I have turned on Remote access and DLNA streaming on My Cloud.
Tomorrow will give it a try

LubaCZ4 · August 30, 2017, 9:03pm

Now tried running your script for a while and it is accessing only 3 things.

22-53-56  sda1 788618 915602 sda2 1882850948 13034616 sda3 36438422  128 sda4 2259074 90328 sda5 1088    0 sda6 1130   16 sda7 23562 3472
/mnt/HD/HD_a2/.systemfile/upload
/mnt/HD/HD_a2/.wdmc/wdmc.db-wal
/mnt/HD/HD_a2/.wdmc/wdmc.db-shm
22-56-20  sda1  576 2032 sda2 5397416 1104 sda3 109120    0 sda4  208    0 sda7  296    0
/mnt/HD/HD_a2/.systemfile/upload
/mnt/HD/HD_a2/.wdmc/wdmc.db-wal
/mnt/HD/HD_a2/.wdmc/wdmc.db-shm
22-58-46  sda1  512 1152 sda2 5104952  120 sda3 131136    0 sda4  280   48 sda7  296    0
/mnt/HD/HD_a2/.systemfile/upload
/mnt/HD/HD_a2/.wdmc/wdmc.db-wal
/mnt/HD/HD_a2/.wdmc/wdmc.db-shm
23-01-18  sda1  192  544 sda2 5485696  704 sda3 125504    0 sda4  280    0 sda7  296    0

rac8006 · August 30, 2017, 9:13pm

try stopping the wdmcserverd process and wdphotodbmerger process.

Bennor · August 30, 2017, 10:33pm

As a troubleshooting step to eliminate the possibility of one of your other devices potentially causing the issue, yes try turing all but the router and My Cloud off.

Point is to try a variety of troubleshooting steps to narrow down the cause. For a fair number of us the sleep issue is a vexing problem that forces us to disable, using SSH, various features of the My Cloud. Even then it may not work 100%. Using SSH to disable wdmcserverd process and wdphotodbmerger process as rac8006 indicated is typically the first suggested step for disabling My Cloud processes when dealing with the sleep issue with the My Cloud units…

SBrown · August 30, 2017, 11:49pm

The reason that your drive is not sleeping RIGHT NOW is that you have WD Smartware backing up to the User Created Share (/mnt/HD/HD_a2/Backup_LubaPC/WD SmartWare.swstor/) which get indexed and thumbnailed instead of the SmartWare Share that doesn’t get thumbnailed.

LubaCZ4 · August 31, 2017, 7:32am

But is there any way to disable indexing for other folders? So should I try to move my backup folders to smartware folder and set backing up to this folder?