HDD failiure

WD Internal Drives Desktop & Mobile Drives
1

Hi,

Started today, an error occured while watching some videos.

I don’t know what to do…

I’ve downloaded the WD LifeGuard Diagnostics and got this result after doing an EXTENDED TEST:

Test Option: EXTENDED TEST
Model Number: WDC WD10EADS-00L5B1
Unit Serial Number: WD-[Deleted]
Firmware Number: 01.01A01
Capacity: 1000.20 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 08-Error was detected while repairing bad sectors.

Test Time:

23:05:33, August 17, 2012.
2

Hi you need to RMA the drive so if you go here   http://support.wdc.com/warranty/index_end.asp?lang=en   The first thing to do is the warranty check if the drive comes up ok and is under warranty, your next step from that page is to choose product replacement this will give you a RMA number and instructions where to send the drive to.

3

It’s not under limited warranty anymore. 

What should I do about that?

Or I have nothing else to do, But to replace it?

4

Hi yes if it is not under warranty you will need to replace the drive.

5

Hi, so i’ve bought a new drive: wd10ezrx
for 120$, was it worth it?

6

“SMART status fail” usually suggests that the drive has an excessive number of bad sectors, probably more than 500. I wouldn’t trust it with my data.

Try a more comprehensive SMART diagnostic. Look for reallocated, pending, or uncorrectable sectors.

HD Sentinel (DOS / Windows / Linux):
http://www.hdsentinel.com/

HDDScan for Windows:
http://hddscan.com/

See this article for SMART info:
http://en.wikipedia.org/wiki/S.M.A.R.T.

7

Hi yes the drive is worth the money. But green drives are normally used for data and not really recommended as a boot drive as they park the head’s all the time and have a slower rpm. I would have suggested a blue drive with at least 32 meg cache on the drive they run at 7200 rpm and give a better boot time and such.

8

HDD gave error message “Failure is iminint”. Registered and found that it has no warranty. Bought brand new less than a year ago. I didn’t purchase the extended warranty but then again i didn’t expect failure in less than a year. I know it’s my fault for not buying the warranty but I can tell you the replacement HDD will NOT be a WD.