HDD crash

Community Archives WD TV Live Firmware
1

Hi,

I just had a problem with a HDD plugged to my WD TV Live. It could not be read. Plugging it on a PC said it cannot read it and I should format it! I thought it was because of my HDD. So I tried to use a second HDD, on which I just put some files from my PC. And same thing! The WD TV Live could not read it, and the PC either!

I tried with a USB stick and it seems to work fine though.

I am wondering whether someone experienced this problem before? Do you see any way to recover my lost data? The PC can see the HDD, but when I want to read it says it is corrupted and unreadable. Maybe there is still a chance to recover the data? (hopefully)

Thanks,

JC

2

You can format the drives and use any data recovery software to try to save your data. Be aware that you might not recover 100% of your data.

Regarding the WD TV corrupting the drives, what was the file system for your external drives?

3

Thanks for your reply.

I never had to do this, so I don’t know any data recovery software. I guess I can find some by googleing it, but do you have a good one to advise?

I don’t remember the file system. I think that the second one was NTFS, and I did not change the one of the first one. This first one is a Western Digital (essential my passport 500Gb), and I think I did not change it when I started to use it, this is the factory default one.

Thx

JC

4

hi there

pls check  :

  • check for updateds [windows  and  hd media player]

  • scancheck your disc [checkdisk  tool bult in our windows os  ] 

  • format your disc [ntfs]

still failed ?

regards

pawson

5

Hi Pawson,

Thanks for your reply. My windows 7 is up-to-date, and my HD media player too. I can’t access the checkdisk. I can only see the HDDs on my PC, but ‘windows can’t access the disk’ as it says.

I am afraid to loose my data for sure if I format the HDD. Am I wrong?

Regards,

JC

6

hi

  • exactly [data are lost if formatted]

  • so - pls check - tryc to check the hd with the other soft available to check surface and structure of that partucular hd

  • if it is not possible - try use/search the content of this site for similar problems [there have been some of that sort]

  • revert back again if failed - shall think it over again for you.

regards

pawson

========

edit : or - pls transform the data form allegibly corrupted hd to the other and format hd then [the one which seems corrupted] then check again…ok ?

7

Hi,

I used a data recovery software, and have been able to recover most of my files.

Regarding the WD TV Live, I reset it to factory defaults, and it works fine now.

Thanks for your help.

JC