Our systems admin installed a wd my book elite external drive as a server. It was not automounting when the machine reboots so like a dummy I tried too remove the password thinking that was the problem. None of the other external drives have passwords and as part . Poked around in the software and found the spot to change the password but did not see how to remove the password. So in my problem solving efforts I went to change the password and the software prompted me to verify and I typed it in again successfully. Only now the drive does not accept either password after rebooting and my sysadmin says I should not have been able to change the password at all since it’s a one time deal. Now I have a problem because this is our company user folder with all my kids baby pictures and all my other family photos and videos. I need to unlock this dive or pay a service to do it. I don’t care if we destroy the drive to do so.