I can not open my files from my WD 1T external hd on pc, what do I do?
What happens when you try to open the files? Do you get an error message? Can the files still be copied to the computer even if they do not open? What Operating System do you use and when was the drive last used?
More information will allow for more Users to better help you.
My external HD Elements of Q1 1023 is recognized by the computer to connect it via USB, but when we go in the folder, My Documents, the HD does not appear.
I stayed a while without using my external HD Elements in 1023 and when I went to use it this problem appeared. Have you tested it on several computers and windowns and could not open. The HD does not appear in disk management.