Having Issue With 2 Channel MKV Files


#1

Hey guys I am new here, and I do not know if anyone else has this issue.  My set up up is as follows:  WDTV Live Plus with external 2TB Hdd Connected through hdmi cable to my Pioneer Elite VSX-21TXH receiver, then out to my Samsung LCD Tv.  My issue is this:  When WD TV LIVE loads up and I see all my thumbnails, if i choose an MKV file that only has 2 ch audio this file will play fine.  Now if I were to go back to thumbnails choose a digital movie with 5.1 audio that will play fine as well, now heres where my problem begins, if i go back to the thumbnails and choose that same 2 ch. movie or another there will be no audio.  My WDTV Live is set to digital audio, switching it to stereo does nothing…now i just noticed that if i change the input on the receiver while the no audio 2ch file is playing and go back the audio comes in, and i notice a light on the receiver that says PCM.  But if I redo the previous and get no audio there is as well no PCM light.  I know it is just some setting on the AV receiver thats all bc I know the files work.  I dont know Im not even sure this should go here but if anyone has any advice to lend the new guy lol its much appreciated. thanks


#2

Welcome to the forums.

Let me understand this – you can play all your files fine but if you play a 5.1 file and then follow it up with a 2.0 file you then lose sound?

It’s a long shot, but it *might* be a handshaking issue.  For sure I’d try setting the Live to a specific resolution (in the audio/video setup for HDMI) instead of letting it default to “auto”.  If that doesn’t fix things I’d try a reset ot he unit and then perhaps think about returning the unit for another one (because it might very well be a problem with the Live).

(A workaround would be, if your receiver supported it, to try using optical connections for sound – but you shouldn’t have to do this).