Hauppauge WinTV HVR 950Q

WD Legacy Products WD TV Live Streaming
1

Hello all -

I did try searching for hauppauge and didn’t see a thread directly related to the issue I am having. I hope I searched correctly. I just received the WinTV HVR 950Q kit (tuner, remote and portable antenna). I have the portable antenna extended and placed near a window. A scan finds 68 channels.

My issue is that when I go into the WinTV application, I can watch a channel no issue when I first come in but I cannot change channels. If I do, the stream is frozen and the only way to get it to work again is to go back to Home, unplug from and re-insert the tuner into the USB port. Same issue on either the front or back USB ports.

I am hesitant to think it’s the tuner because I tested on a Win7 machine with Hauppauge’s windows application and didn’t have any issues.

I have a gen3 WDTV Live unit at the latest firmware (updated it last week) and have also performed a factory reset to see if the issue goes away - It does not.

Could it really be a faulty tuner or am I missing something else?

Thanks

2

Hello,

It could be tuner. Is there any option to test that device on a different WDTV Live SMP.
Or it could be a faulty remote.

3

Same problem here. I got WD TV Live SMP and Hauppauge HVR 950Q last week from amazon.

I used with OTA and scanned more than 50 channels.

I can see Live TV only after hard power cycle, then I can’t change channel.

If I change channel, Live TV freeze and need to unplug/replug Hauppauge 950Q to see new channel.

(or full hard power cycle for WD TV box - not power ON/OFF by remote, disconnect/connect power adapter.)

If you want to watch Live TV using WD TV Live SMP and Hauppauge HVR 950Q, need to wait this problem solve.

4

Interesting that you have the same issue. Maybe a bad batch of tuners and/or an updated firmware that doesn’t play nice with the version of the app on the SMP. I gave up trying to get root cause and returned it to amazon.

Hope amazon didn’t repackage my return and ship it to you :slight_smile: