Hi all I was hoping you could help me with a potential serious problem I have with my hub.
I downloaded and installed two firmware updates this week – the 1st one worked fine, but the 2nd one seems to have turned my laptop into a brick. It won’t switch on at all – neither through the remote or the power button.
The hub is wired into the network so no problems with the download being interrupted. Both seemed to work fine but since the second finished I’ve had this problem.
I have tried:
- unplugging all wires and plugging back in
-removing external USB storage
- pressing on the reset switch
None of these have helped at all and there is just no response from the unit whatever I try.
Does anybody have any suggestions (on fixing, or making safe the media I have stored on there!)