I made the mistake of buying the Passport Essential 1TB drive.
I actually expected it to have about 1TB of useable storage space. Silly me! I have 600GB of space, and 400GB locked off in the ‘Virtual CD’.
WD “Tech Support” (as they call it) is giving me a completely unacceptable set of answers. My favorite is that the “Smartware” only takes 250MB of space.
Since this thing is advertised as a 1TB drive, and it clearly isn’t, has anyone gone to the Better Business Bureau to complain about false and misleading advertising?
Based on the comments that I should have read (all over the internets) before buying this little fraud, I’d think that is the only way WD will get the message and stop doing this abusive business practice.
BTW - does anyone have recommendations for similar drives (without the bloatware or “CD” lockdown) from other vendors?