Harmony Remote

WD Legacy Products WD TV Live Streaming
1

Aloha from Hawaii.

I have just purchased the WD-TV Live and love it! The one problem I have is getting it to work with my Harmony remote. I have spent the last 9 hours (driving mr crazy) trying to program the Harmony. I have done everything apart from putting them both in my Microwave and toasting them!!!

I have done everything and each time the Harmony tells me that its got the rf codes (wathever they are called) and that it will work.

After unhooking from my computer i try it with my sony HD TV…Everything starts up excepting the WD-TV…Nothing! Nada! it will not even start up…After 9 hours i’m kind of giving up.

Is there a hot line for the Harmony, some kind of tech support ? I have had the Harmony for a cople of yrs and it gas always been easy to program with my added devises except this time. The WD TV has me stumped. Any help,Please.

Thanks in advance, Piko

2

Why not just use the WDTV Profile instead of programming all the IR codes?

3

I recommend using the WDTV Live Hub profile- it has more of the new buttons for this new “Streaming” model.

4

i rang the harmony helpline ,they could not have been more helpful and i have all the functions of the wd remote on my harmony one working beautifully …all in a short period of time

cheers

5

I agree…   Harmony’s tech support is among the best I’ve ever dealt with…  IF, and it’s a VERY STRONG IF:

You tell them EXACTLY what you need them to do.   If you leave them any room for interpretation, you might get the wrong results.   :slight_smile:

6

Maybe I am doing something wrong?

The profile that i am using is under computers and is called wd-tv hd ?

7

Sorry it is called a Media center PC