Hard Drive not working - Error 31

WD External Drives External Drives for Mac
1

I have just purchase a new WD 8TB My Book High Capacity Hard Drive for my MacBook Pro - however i cannot transfer any files from my computer or other back up drives - I just keep getting “Error 31”. What should I do.

2

Hi,

You could refer to the following link: macOS: Error Code - 36 When Transferring Files