I’m not sure what exactly is going on, but I’m guessing that the hard drive in My Cloud has died.
This morning I woke up to the light not being blue (yellowish?) So I just left it alone because I didn’t need any files or anything from it. But I’ve been trying to get it working for the last hour and I think it died on me.
I tried to unplug the power cord for a few minutes, but it just sounds like the hard drive kerchunks. I’ve tried the Reset while it’s already on and it doesn’t do anything. I tried holding down Reset with the power cord unplugged then plugging it in while keep Reset pressed. Nothing. I made sure all the cables were firmly seated. Nothing.
So I’m at my wit’s end and worried that I lost all my **bleep** backups that I’d saved.
According to the WD My Cloud User Manual the following is a description of the front status LED and potential causes.
State: Power Off
Color: None
State Description: Displays if the device is unplugged.
State: Power On
Color: White
Appearance: Flashing
State Description: Displays when you first apply power to the unit.
State: Initializing
Color: White
Appearance: Solid
State Description: device has begun loading the Operating System (OS).
State: Ready
Color: Blue
Appearance: Solid
State Description: The OS is now ready.
State: Standby
Color: Blue
Appearance: Pulsing
State Description: Unit is in HDD standby mode.
State: Attention
Color: Yellow
Appearance: Blink
State Description: The following circumstances trigger this state:
• Disk thermal warning threshold exceeded (under or over temp)
• Network cable not inserted
State: Fault/action required
Color: Red
Appearance: Solid
State Description: The following faults trigger this state:
• Disk SMART failure
• Data volume does not exist
• System volume does not exist
• System thermal shutdown (75°C)
If there is a lot of content stored on the WD My Cloud it may take the unit quite a bit of time (hours) to scan the drive contents and enter a ready state (blue led).
